The manufacturer warrants the products sold hereunder to be free from defects in material and workmanship at the date of shipment.
Please note the distinction between “defects” and “damage” as used in this warranty: defects are covered because we, the manufacturer, are responsible: however, we have no control over damage caused by such things as misuse or improper installation. Therefore, damage for any reason is not covered under this warranty.
WHAT THE MANUFACTURER WILL DO:
If you, the Buyer, meet the eligibility requirements and obligations listed below, then we shall, within thirty (30) days of receipt of a timely claim and the parts claimed to be defective, inspect the parts and repair or replace, at our option, any parts which we determine were defective at the time of shipment from us. However, if we determine that the parts were defective and also that circumstances are such as to prevent us from remedying the warranted defects by repair or replacement, then we may at our option, refund you the purchase price of the parts.
ELIGIBILITY REQUIREMENTS & OBLIGATIONS OF BUYER:
You are eligible to obtain service under this warranty if you are the original consumer purchaser, either from us directly or from a seller
who stocks our product for resale. However, in order for you to obtain service under this warranty, you must do the following:
- Send a claim in writing along with samples of the parts claimed to be defective to us freight prepaid.
- Have your claim and sample parts delivered within ninety (90) days from the date of shipment of the parts from our factory.
However, if you bought the parts for resale, or if you bought the parts from someone who bought them for resale, then you must deliver the claim and the parts to us within ninety (90) days from the date of re sale–except under no circumstances shall we honor any claim which fails to be delivered to us with the parts within one hundred and eighty (180) day from the date of shipment of the parts from our factory.
Your claim should be in typed or printed form and include the following information:
- Your name and address; and
- The name and address of the seller of the parts; and
- The date of purchase of the parts; and
- A short description of the alleged defect; and
- Proof of the purchase of the parts, for example, a receipt or canceled check.
WHAT IS NOT COVERED UNDER THIS WARRANTY (LIMITATION OF LIABILITY): As stated above, damage for any reason is not covered under this warranty. Furthermore NO OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXIST IN CONNECTION WITH THE SALE OR USE OF OUR PRODUCTS. However, some states do not allow limitations on how an implied warranty lasts, so this limitation may not apply to you. Also, since this is a limited warranty, WE SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR ANY OTHER CHARGES, LABOR COSTS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL
LOSSES OR DAMAGES OF ANY KIND OR DESCRIPTION WHATSOEVER ARISING OUT OF, OR IN ANYWAY RELATING TO, ANY BREACH OF THIS WARRANTY OR CLAIMED DEFECT IN, OR NON-PERFORMANCE OF, OUR PRODUCTS. However, some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty also excludes commercial and other non-consumer purchasers other than the original consumer purchaser.
WE HAVE NO AGENTS:
We do not authorize any person to create for us any obligation of liability in connection with our products.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (province to province in Canada).
Your claim, along with the sample part or parts, should be sent to:
Superior Products, LLC.
3786 Ridge Road
Cleveland, Ohio 44144-1175
ATTN: QCA DEPT.